“Delivery” doesn’t mean what it does at home. Here’s an honest rundown of what to expect of each route — what each one costs, what it asks of you, and what it leaves on your deck.
| Route | Best for | Shelf price | Hassle | Ends with |
|---|---|---|---|---|
| US · RecommendedPrologue Provisioning | Walking into a ready home | Comparable to-door | None | Put away before you arrive |
| Route 01Pines Pantry | Fresh, forgotten, last-minute | Highest | Lowest | You shopped & carried |
| Route 02Stop & Shop + Coastline | Big stock-ups, mainland prices | Lowest | Highest | Crates on your deck |
| Route 03Pat’s Marketplace | Full order, no app | Mid (+ fee) | Medium | A visit to the freight dock |
| Caution⚠Instacart | — | — | May not work | Possibly refused at dock |
The island’s grocery store — and an essential service, right at the harbor. Walk in and shop, have it delivered to the house for a flat fee — $8. No online ordering (yet).
Shelf prices run higher than the mainland — everything it sells crossed the same water yours would. Not as pricey as people assume, though, if you can resist the cookies.
Set your delivery location and follow the instructions to pick a scheduled delivery slot. Order and check out. Then — and this is the part most people miss — contact Coastline Freight to set up an account before the groceries arrive at the boat. They set you up with an account and a card on file. Otherwise, your groceries might get delayed by a day… or worse.
Once you click checkout, you don’t know where your order is until you walk into your house. Stop & Shop hands it off to Coastline, Coastline to the delivery carts — no status update, no call when it lands. Just totes on the deck. And the shelf savings mostly close once the freight is added on top. And what if the house already has a full bottle of ketchup?
Submit their form or call it in at least two to three days ahead. They shop, package, and put it on the freight boat.
The online form is clunky — generic items, no reliable brand control. But they’re excellent on the phone: they’ll confirm brands and your total, and take payment by card. It all lands on one bill from Pat’s — you don’t need to pay Coastline yourself.
It still only gets your order to the Pines freight dock for $10 per box. Coastline will charge more to deliver it to the house. They pack much more efficiently than Peapod, so the same Stop&Shop order would take fewer boxes from Pat’s. The send-to-ferry service fee is 25% of the order total, with the Coastline freight added on top. A charge for the convenience, not a way to save on the crossing.
It seems obvious — it’s how you shop everywhere else. But the handoff is where it breaks.
Sayville Ferry’s rules are tightening — and they govern what can and can’t cross.
Aren’t freightable as packages. Period. Sayville Ferry will likely send them back with the delivery driver.
Can’t be held at the dock — refused, with no way to keep them cold.
This summer, an Instacart order may simply not get across. Confirm the freight situation before you shop — don’t assume.
We do the calling, the carrying, the cold chain. You get a text the morning of with what’s stocked and what we couldn’t find — and a put-away house when you walk in.